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Collectively, our commissioned service providers delivered over 55 education sessions to over 1,000 local primary health care providers
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GP and primary health care professional development across Adelaide

We continue to commission Sonder, SAMPEA and AMPHEaT to deliver education sessions to the primary health care workforce. The sessions provide opportunities for clinical upskilling, collaboration, and ensuring delivery of more integrated, person-centred care across our region.


The education sessions delivered related to identified areas of need, including Adelaide PHN’s Needs Assessment, HealthPathways topics, gaps identified by GP clinical advisors, and Local Health Network GP Liaison Units.


Throughout the year, our commissioned service providers delivered –

  • Over 40 general education sessions events with over 692 local primary health care providers

  • 5 FORTRESS Frailty education sessions with over 99 participants

  • 16 dedicated mental health education sessions with over 369 participants

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Mitigating common concerns within general practice

We continue to commission and partner with BMP Consulting to deliver Practice Leadership Advantage Programs across Adelaide.


Across the year, 8 Practice Leadership Advantage Program sessions were held via Zoom. Each individual practice received over 33 hours of mentoring via phone, Zoom and face to face. 3 face to face Introduction to Practice workshops were also delivered.

Practices involved in the program reported that

  • Staff are happier and more content

  • The recall systems are more robust and strengthen preventive care

  • Greater awareness, focus and implementation of strategies surrounding staff wellness and avoiding burnout

  • Improved communication

  • Reengagement of disengaged GPs

  • Increased team cohesion

  • Improved practice culture

  • Better equipped to manage change

  • Improved focus on data quality driven improvement

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Delivered 13 COVID-19 webinars to over 600 primary health care providers in conjunction with SA Health, SA Pathology, AMA and RACGP
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Supporting better health for people from refugee and new arrival backgrounds

Delivered by ARA and STTARS, our commissioned Australian Refugee and New Arrivals Program (ARANAP) continues to improve the health of refugees and new arrivals, build capacity of primary health care workers, and increase integration of services for these communities. Bi-lingual and bi-cultural case workers supported people to increase their knowledge of the primary health system and link them with local GPs.


Refugees and newly arrived people are often living with complex and chronic health conditions and this program provides the nuanced support needed to manage health conditions effectively in an unfamiliar health system.


Across the year, ARANAP provided –

  • 371 support sessions

  • 436 health literacy sessions

  • 28 capacity building sessions

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Providing virtual COVID-19 support to primary health care providers 

In conjunction with SA Health, SA Pathology, AMA and RACGP, we delivered over 13 webinars to support primary health care providers to understand, access information and ask questions relating to the pandemic. The webinars were well received with the initial sessions recording the attendance of over 600 participants.

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2020 Annual Primary Health Care Awards –acknowledging the outstanding achievements of our providers from across the year

We continue to acknowledge the outstanding achievements of our commissioned service providers and general practices across the metropolitan region.


Our 2020 Annual Primary Health Care Awards spanned three categories and focused on providers and practices who have gone above and beyond to support their communities throughout the COVID-19 pandemic.

Categories and winners from 2020 are

Outstanding innovation in continued service delivery across the COVID-19 pandemic

Winner: Morphett Vale Family Practice

Runner up: Developing Minds

Outstanding achievement in ensuring high levels of access and equity across the COVID-19 pandemic

Winner: Australian Refugee Association

Runners up: Arkaba Medical Centre and Adelaide Disability Medical Services

Outstanding achievement in promotion and early intervention services across the COVID-19 pandemic

Winner: PsychMed

Runner up: Belair Medical


Find out more about our 2020 winners by visiting our website.


Our 2021 Annual Primary Health Care Awards winners will be announced in October.

Find out more about our suite of health workforce services
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